Customer Experience

Customer Portal Agent

Personalized AI assistant embedded in B2B and B2C customer portals for enhanced self-service

Customer Portal Agent Interface screenshot
Reduce Support Tickets
Deflect routine inquiries with intelligent self-service capabilities
24/7 Customer Support
Provide instant assistance to customers around the clock
Personalized Experience
Deliver tailored assistance based on customer history and preferences

Key Features

Intelligent customer portal assistance

Portal Integration

Seamlessly embeds into existing customer portals and self-service platforms

Account Information

Provides instant access to account details, order history, and billing information

Troubleshooting Guidance

Walks customers through common issues and resolution steps

Product Information

Answers questions about products, features, and usage instructions

Escalation Management

Seamlessly escalates complex issues to human support agents

Multi-Channel Support

Consistent experience across web, mobile, and other digital channels

Ready to Enhance Your Customer Portal?

Schedule a personalized demo to see how Customer Portal Agent can improve customer satisfaction